MegaChem

Job Vacancy

Location
Caldicot

Department
Sales

Type
Full-time, permanent

Job Description

The Export Sales Executive will build and maintain strong relationships with international clients, ensuring a smooth customer journey from initial enquiry through to order completion.

MegaChem’s export business is responsible for around 50% of our annual turnover. Therefore attention to detail, excellent communication and customer-focus are essential to protect and grow this business.

The Export Sales executive will oversee the end-to-end export process. This includes managing enquiries, sourcing of products and technical data as needed, requesting quotations from suppliers, building costings for customers, order processing and export documentation. You will work closely with our Customer Service and Supply Chain departments, acting as the facilitator between supplier and customer, to ensure smooth, timely and accurate distribution.

Key Responsibilities

Will offer a proven ability to provide support to the Customer Service Experience aspects within a contract manufacturing organisation, the individual will also need to be capable of supporting the development of a high performance culture.

  • Manage the day to day activities of the Sales Order Processing function for export customers.
  • Represent the customer through the accurate exchange of information between sales and the operations functions (supply chain and CSR).
  • Ensure that delivery documentation is accurate, complete and complies with relevant regulatory requirements.
  • Develop and maintain strong relationships with freight and shipping partners to ensure that customer delivery commitments are met.

 

Experience Required

  • Good level of general education.
  • Good communication skills, happy and able to speak with international contacts via email and phone.
  • Keen, proactive, responsive and communicative.
  • Able to build good relationships with customers – reliable and personable.
  • Able to multi-task.
  • Committed to delivering what we promise.

Ideal Candidate

  • Would suit someone ambitious and keen to learn.
  • Good opportunities for progression as the company continues to grow.
  • Some opportunity for travel to exhibitions / supplier training.

Benefits including

  • Family friendly company and policies.
  • Small, welcoming team.
  • Positive mental health and well-being approach.
  • Early finish on a Friday!
  • Excellent parking, security and café facilities.
  • Moving to brand-new, modern, air-conditioned offices (same building) shortly.
  • Performance-based bonus.